Thomas Stefan Laursen

tsl@arkimentum.com | +45 50 55 51 01

Microsoft Cloud engineer with a focus on Microsoft Infrastructure and Voice solutions based on Teams and AudioCodes products. More than 20 years of experience in the IP telephony world.

More than 20 years of experience in the IP telephony world.

Latest customer activities

Workspace

Maersk

Support role in the migration of Maersk headquarters from a legacy Cisco PBX solution, to a voice solution based on Microsoft Teams. Helping AudioCodes configuring Azure SBCs to Orange Business Talk SIP trunks. Educating users onsite in designing and configuring call flows. contributing to high and low-level design documentation.

Elanco

Installation and configuration of Microsoft Direct Routing based on AudioCodes Azure SBCs in EMEA, AMER and APAC regions. Migration of 40+ sites with Skype for Business and traditional PBX solutions based on Cisco and other legacy solutions. Design of dialplans and voice policies in the Teams tenant as well as implementing the configuration, testing of Teams client and devices such as AudioCodes C450HD and C448HD.

IDA Forsikring

Installation and configuration of AudioCodes SBCs in Azure. Configuration of tenant activities including Direct Routing, dial-plans, voice routes and voice policies. Integration to TDC Sip trunk for voice channels, plus integration with a third parti switchboard based on Miralix. Educational sessions for super users and administrators.

Nordea

Participating consultant in a large project including a cross-forest migration from Lync server 2013 to Skype for Business for nearly 45000 users. Responsible for installing new pools and dialog with four different SIP trunk providers. This included implementation and testing before our go-live date.

Skype for Business on-premise

MS Teams

Call-center and switchboard software integrations

Cloud Voice migrations

AudioCodes SBC both virtual and hardware

Ribbon SBC